Protel Voyager

Get the journey to your guests. Anytime, anywhere.

What Voyager app got for you?

Reservation details
and pre-check-in extras

By tapping the Reservation button, guests can access the details for a selected reservation such as: reservation number, arrival and departure dates, number of nights, number and names of guests, details about the booked room type including descriptions and pictures, and the room number (if already assigned).

Hotel information

Voyager allows hotel and guests to actively interact, keeping communication ongoing from the get-go. Pre-stay information such as maps, check-in details, or contact information help guests even before they arrive.

All invoices at a glance

Checked-in guests can check their invoice details at any time. How much money did I spend at the bar last night? Has the breakfast buffet been charged extra? With protel Voyager, guests can answer these questions by themselves. Detailed information shows which items have been charged to their bill, advance payments, due payments, etc.

Room service,
specials and more

After check-in, the app adapts to the changed reservations status. In the main menu, the Shop button appears offering checked-in guests interesting amenities to make their stay even more comfortable. Room service, up-sells and ancillary services can be instantly purchased from various shops, helping the hotel drive revenue and guest loyalty.

MOBILE ACCESS
SIMPLE - CONTACTLESS - SAFE

Mobile Access is a technology innovation which is increasingly demanded by guests that also provides tremendous value to hotels by helping them implement social distancing guidelines.

How does the hotel benefit from protel Voyager?

Exceed your guests’ expectations for mobile services: More convenience results in higher customer satisfaction and guest loyalty.
Directly address your guests, even before they arrive.
Send your guests updates about events or specials, automatically out of protel to their mobile devices.
Take advantage of “your” hotel app as an additional marketing and sales channel to boost your mobile commerce.

How do guests benefit from protel Voyager?

Guests can update their own personal details whenever they want, or check in conveniently on their way to the hotel.
For easy navigation, a map function shows the exact location of your hotel.
Important hotel information is always at hand: Where can I park? When and where is breakfast served? By what time do I need to check out?
Up-to-date information about special offers and events help guests make the most of their stay.