Protel Property
Management System



Protel’s On-Premise Hotel PMS (Property Management System) has been designed  So that it can assist the hotel with improving the overall guest experience.  Staff and management spend less time inputting data due to Protel’s simple-to-use interface  and therefore have more time to focus on ensuring their guests are taken care of.

| Key On-Premise Hotel PMS
    Features and Functionalities

Billing and Invoicing


  • One-click access to post charges, print invoices and make payments
  • Currency exchange and exchange-rate features
  • Invoice generation and history
  • Quick post function for guests, non-stay guests or passer bys
  • Accounts receivable for incoming payments

Sales and Marketing Module

  • Sales activity manager
  • Sales Contacts for Groups and Events (Role and Location Based)
  • Sales revenue (revenue produced – negotiated revenue/room nights)
  • Sales data (marketing codes, segments, sales branches, potential, contract types, function, source, region)


  • Comprehensive maintenance schedule
  • Actual vs estimated cost analysis
  • Ticketing system
  • Job time tracker

Front Desk

  • Check guests in and out
  • Lookup a profile
  • Make a reservation
  • Change a guest’s room

Reporting and Analytics

  • More than 12 thousand different reports
  • protel can fully customize reports according to your needs
  • Speciality reporting for MICE
  • Easy to read and analyse
  • Easy to export to Excel


  • Dashboard with vital information
  • Point system to split the housekeeping report into different sections
  • Lost and found

Banqueting Module

  • Efficiently manage all types of events, large or small
  • Easily organize rooms and equipment Reserve rooms simultaneously
  • Streamline cross-departmental collaboration
  • Book accommodation and banquet services collectively
  • Create and integrate illustrative room-plans with the greatest of ease

Additional Features

  • Voucher sales module
  • Complex rate structure
  • Commission handling
  • Profile match & merge
  • Mailing expert
    (to create mailing lists according to specific profile criteria)

protel Marketplace

  • Revenue analytics
  • Customer relationship analytics
  • Business information integrations
  • Channel management systems
  • PBX with analytics features
  • Point of sale systems and over 1,000 other useful integrations