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ABOUT US
This challenging and exciting journey started in 1994
when we begin to develop IT solutions for hotels.
Who we are
A global, multicultural, privately-owned company, founded in Dortmund, Germany. Still run every day by the two co-founders, Manfred Osthues and Ingo Dignas. protel hotel software has been developing and selling technology and service solutions specifically for the hotel industry and related sectors for more than 25 years. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of hospitality technology. In fact, we are a worldwide leader in hotel technology solutions.
More than 14,000 hotels in 93 countries run a protel Property Management System. The protel hospitality platform is the best-in-class for hotels and hotel groups that want a sophisticated solution for their eco-system, with flexibility and world-class quality. It connects all types of hospitality technologies in one standard, accessible framework. This framework is backed, administered and developed by a world-leading hotel technology provider.
Our History
A global, multicultural, privately-owned company, founded in Dortmund, Germany. Still run every day by the two co-founders, Manfred Osthues and Ingo Dignas. protel hotel software has been developing and selling technology and service solutions specifically for the hotel industry and related sectors for more than 25 years. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of hospitality technology. In fact, we are a worldwide leader in hotel technology solutions.
More than 14,000 hotels in 93 countries run a protel Property Management System. The protel hospitality platform is the best-in-class for hotels and hotel groups that want a sophisticated solution for their eco-system, with flexibility and world-class quality. It connects all types of hospitality technologies in one standard, accessible framework. This framework is backed, administered and developed by a world-leading hotel technology provider.
Our achievement
1994
- Protel is founded (Germany)
- A PMS with GUI is launched as “protel SPE”
1998
- Banquet is added to SPE
1999
- Sales & Marketing is added to SPE
2001
- Web Booking Engine is released
2002
- Multi Property management is released
2004
- Protel’s PMS manages the Olympic Village in Greece
- PMS is launched
2007
- Expansion into Dubai
2008
- Protel’s PMS manages the Olympic Village in Beijing
2009
- BookatOnce cloud-based
2010
- iOS hotel management apps are released
2013
- HTML cloud-based PMS is launched
2015
- Investments are made into incub8 & Xn Hotel Systems
2017
- The release of protel I/O integration hub
2018
- Release vendor agnostic multi property protel’s app store “Marketplace” is launched
2020
- Protel Air launches new UI/X Integrated digital signature & ID scan is added to protel Air COVID-19 relief pricing module introduced
Why Choose us
Worldwide Leader in Hotel Technology Solutions
Years of Developing Hotel Solutions
Customers
Countries

Our Office Hours
- Monday – Friday : 8h30 – 16h30
- Week-end : Closed
- Public Holidays : Closed
Contact Information
- Office Number : +230 465 68 88
- Fax Number : + 465 89 12
- Email Adresss : [email protected]
